faq
What You Need To Know
What does Gourmet Inclusive mean?
Signature Gourmet Inclusive is the El Dorado Royale and Karisma way of all inclusive. El Dorado Royale delivers above and beyond a traditional all inclusive experience. At the resort you will experience four course dining, culinary theater, complete bar service (you name it, they make it!), 24 hour room service, resort entertainment and activities, and a personal concierge service- all part of your all inclusive package. Check out the Destination section for more!
How do I book my stay at the El Dorado Royale?
To book your stay, please contact Tina Hearns of Paradise Weddings and Travel. Having worked with the El Dorado Royale a decade, Tina is an expert on the resort and will provide you with the best experience and most competitive rates for your investment. Please visit the Travel page for more information. Connect with Tina at: 832.262.2618 Or Tina@ParadiseWeddingsAndTravel.com.
Where and when do I RSVP?
We request guests reply through the RSVP page. Replies are requested by October 1st, 2015. However, please note early RSVPs are welcomed and encouraged! When it comes to travel planning, please contact Tina Hearns as soon as possible to secure your stay in our reserved suites. Tina is currently taking bookings. Please see the Travel page for more information.
When I book my trip, will I be able to make payments?
Yes! Payment plans are available and guests are encouraged to use this option (interest free). To secure your suite, a $50 deposit is required per guest. Payments of choice can be made as preferred after submitting a deposit. Final payment will be due by November 2015. And remember, your stay will include everything from the minute you walk on to the resort! Please visit our Travel page for more information.
Has a block of rooms been reserved at the resort?
The Bride and Groom have reserved a block of Junior Jacuzzi Suites at the El Dorado Royale. When you book your stay, you will be able to choose from many different types of suites within your price point. Tina Hearns will work directly with the resort to group everyone as close as possible within each chosen suite style. If you would like your room to be placed near the Bride and Groom, or away from the group, please let Tina Hearns now when booking your stay. For more information, please see the Travel page for more information.
What activities are offered at the El Dorado Royale?
The resort offers a wide variety of activities as part of your all inclusive experience. Yoga, snorkeling, scuba clinics, kayaking, biking, tennis, pool volleyball, archery and target shooting are all included. Few activities have an extra cost, such as horseback riding, jet skiing, and the Friday 5k (a $15 entry fee). Nightly entertainment is also included, such as, fire dancers, comedians, musicians, karaoke, and dancing. Check out the Destination section for more!
How do I book my flight and airport transfer?
Many guests may want to use airline miles, or vouchers for booking flights. Please know you are welcome to book your flight on your own, however, if you would like to package your stay and flight together, Tina Hearns will be able to assist you. Please note, Tina will still be taking care of all airport transfers for all guests to and from the resort. Please visit the Travel page for more information.
Where are the bride and groom registered?
We love creating priceless memories with friends and family! For those guests who are able to celebrate with us in Mexico, please know your witness to our wedding is the best gift you could ever give us. However for those of you that are still insistent on a gift, we have created a registry guide on Zola for your reference (https://www.zola.com/registry/meetthephillips).
Do I tip staff at an all-inclusive resort?
We highly encourage you to tip the resort staff. From bartenders, to servers, to your concierge, you will have many people working very hard to ensure you have the most fabulous stay possible. Tipping rates are different for Mexico than the US, so I encourage you to check out our Pinterest page for more details and resources on how and who to tip while vacationing in Mexico. Most guests plan for an average of $25-35 in tipping funds a day.
What is the resort and wedding dress code?
The El Dorado Royale has a dress code for day and night. Daytime attire consists of traditional beach and pool wear (use of coverups needed for restaurants). In the evening hours, a dressier attire is expected for restaurants (skirts, dresses, collared shirts, nice shorts, summer slacks, etc). Wedding attire is traditional formal attire for a summer wedding. The wedding will be taking place on a rooftop overlooking the beach, so guests have a choice of wearing a variety of formal footwear. Please visit our Pinterest page for inspiration.